Welcome to CÔNG TY TNHH SẢN XUẤT – THƯƠNG MẠI – DỊCH VỤ THỊNH NGUYÊN PHÁT (TNPGR).

By accessing our website (https://www.tnpgr.com.vn), you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

1. General Information

1.1 Company Name: CÔNG TY TNHH SẢN XUẤT – THƯƠNG MẠI – DỊCH VỤ THỊNH NGUYÊN PHÁT
1.2 Business Address: 529/36 HUỲNH VĂN BÁNH STR., WARD 13, PHÚ NHUẬN DIST., HCM, VIETNAM
1.3 Phone: (+84) 903994494
1.4 Email: admin@tnpgr.vn
1.5 Jurisdiction: Ho Chi Minh City, Vietnam
1.6 Currency: Vietnamese Dong (VND)

2. Products and Services

2.1 TNPGR provides pet supplies, accessories, and related services. 2.2 All product descriptions and prices are subject to change without prior notice. 2.3 We reserve the right to limit the quantity of products available for sale.

3. Payment Terms

3.1 All prices are displayed in Vietnamese Dong (VND) and include applicable taxes unless stated otherwise. 

3.2 We accept the following payment methods:

• Bank Transfer

• Cash on Delivery (COD)

• MOMO 3.3 Orders will be processed only after payment confirmation.

4. Shipping, Returns, and Refunds

4.1 Delivery Time: Orders are typically delivered within 14 days of purchase.

4.2 Returns & Refunds: Customers may return items within 14 days of delivery for a refund, provided the item is unused, in original packaging, and in resalable condition. 

4.3 Refunds will be processed using the original payment method within 14 days of receiving the returned product.

5. Privacy Policy

5.1 Your privacy is important to us. Please refer to our Privacy Policy at: https://www.tnpgr.com.vn/privacy-and-cookie-policy/ for details on how we collect, use, and protect your information.

6. Limitation of Liability

6.1 TNPGR is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. 6.2 We do not guarantee uninterrupted access to our website and are not responsible for any technical issues beyond our control.

7. Governing Law & Jurisdiction

7.1 These terms shall be governed and interpreted under the laws of Vietnam. 

7.2 Any disputes shall be resolved in the courts of Ho Chi Minh City.

8. Changes to Terms and Conditions

8.1 TNPGR reserves the right to update these Terms and Conditions at any time without prior notice. 

8.2 Continued use of our website and services constitutes acceptance of any modifications.

For further inquiries, please contact us at admin@tnpgr.vn or call (+84) 903994494.

Thank you for choosing TNPGR!